Where is the best internet and the best voice quality in the fixed network? The big comparison test by the trade journal “Connect” shows which provider you are in good hands with – and who was able to defeat Telekom.
The good news first: It doesn’t matter which landline and Internet provider you use – in the worst case, it’s “good”. This is the result of the latest test by the trade journal “Connect”, which compared four national and four regional providers. Telekom took first place among nationwide providers for the sixth time. Vodafone brings up the rear.
However, there is a real surprise among the regional providers: DeutscheOSS managed to score more points than Telekom right away. The only participants who did not get a “very good” are Vodafone and Pÿur/Tele Columbus – both only received a “good”.
Telekom nationwide strongest provider
Telekom achieved victory with “strong performances in the voice and data disciplines”, judges “Connect” and awards 931 out of 1000 points. With a market share of 38.7 percent and 14.3 million customers, Telekom is the market leader by a considerable margin. The experts only criticize the Bonn-based company for not reliably maintaining the ratio of the actual download data rates to the contractually agreed maximum value. A problem that also plagues other providers.
Also read: The mobile phone providers in the big test: All are getting better – but one is pushing forward
Second place in the ranking of national providers was secured by 1
German fiber optics takes the overall win, Vodafone has to improve
Vodafone is in fourth place nationally and in eighth place overall – with 808 points. In the opinion of “Connect”, a “good” is still enough for the Düsseldorfers, apparently the takeover of the cable network connections is currently fatal for the provider. Because especially with these lines, there are “quite high numbers of cases in which the upload bandwidth falls below the contractually guaranteed data rate,” notes “Connect”. Some Vodafone connections also take the longest to load web services – a phenomenon that is also evident in the fixed network. “Connect” complains about noticeably longer connection setup times for phone calls.
If you can call a line from German fiber optics your own, you are currently getting Germany’s best Internet. The small provider based in Borken, North Rhine-Westphalia, currently serves 400,000 customers and thus has a market share of 1.1 percent. In the test, the provider primarily benefited from its strong fiber optic connections, which guaranteed high data rates and stable connections in the test. The only thing the testers noticed was a somewhat sluggish connection setup from landline calls to the mobile network and comparatively slow website downloads. The score: 939. That’s eight points more than the pink giant from Bonn.
So testet “Connect”
“Connect” determines the test verdict in four categories: language, data, “crowdsourcing” and web services. A total of 1000 points were up for grabs. The data discipline included individual measurements of the upload and download rates as well as simultaneous use of download, upload and telephony. In addition, this discipline included the relationship between the promised and delivered performance of the provider.
The voice section included an assessment of voice quality during phone calls and the quality of individual connections during simultaneous calls across multiple devices. In the “Crowdsourcing” category, “Connect” used the official broadband measurement of the Federal Network Agency for the public results. When assessing the web services and web TV, the testers looked at the performance in everyday situations, such as calling up YouTube videos or playing games over the Internet.
You can find the complete test in the current issue of “Connect”.