The Rabobank has the fault been resolved so Sunday when tens of thousands of customers with the premium of the mortgage double was written off. The customers get their money back.
That, says a spokesperson of the bank Monday at RTL News. The fault at tens of thousands of customers with the premium of endowment mortgages double booked. Until now it was not yet clear how many customers the outage affected.
Some customers came through the double depreciation unexpectedly red. The customers get the wrongly debited amount back, although the spokesman of the Rabobank’t say how quickly that happens.
The double depreciation are, according to the Rabobank is the result of a human error. “There was an error made in the contract for the collection of the premium, therefore, is that redundant,” said the bank.
